Shipping Policy
Shipping Policy — Claire & Lewis (English)
Processing Time
All orders are processed within 2–3 business days (excluding Fridays, weekends, and public holidays).
Shipping Methods
We offer several shipping options, including Standard Shipping and Express Shipping. Available shipping methods may vary depending on your location and the products selected at checkout.
Delivery Times
Standard Shipping (United States):
Estimated delivery time is 3–12 business days after dispatch, unless otherwise specified.
January/february Pre-Order:
Orders placed during our January/february pre-order event may take 3–5 weeks for delivery due to high seasonal demand.
Please note that actual delivery times may vary depending on factors such as your location, local postal delays, weather conditions, or courier service disruptions.
Shipping Costs
Shipping costs are calculated based on the shipping method selected at checkout. All applicable shipping fees will be clearly displayed during the checkout process before you confirm your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your delivery at any time.
International Shipping
We offer international shipping to many countries. Please note that customs duties, taxes, or import fees may apply for orders shipped outside your country.
These fees are the buyer’s responsibility and are not included in the product or shipping price.
For more information about applicable customs duties or import taxes, please contact your local customs office before placing an order.